At Ross Medical, we value and respect the privacy of our patients and website visitors. This Privacy Statement outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal information when you visit our website, rossmedical.ca. Please read this statement carefully to understand our practices regarding your personal information.
1. Collection of Personal Information
When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to share through our contact forms or online appointment booking system. Additionally, we may collect non-personal information automatically, including your IP address, browser type, and browsing patterns.
2. Use of Personal Information
We use the personal information collected to:
– Respond to your inquiries and provide the services you requested
– Schedule appointments and send appointment reminders
– Improve our website and services
– Communicate important updates and information about our clinic
– Comply with legal obligations or enforce our Terms of Service
3. Protection of Personal Information
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We implement security safeguards, including industry-standard encryption, firewalls, and secure data storage, to ensure the confidentiality and integrity of your personal information.
4. Sharing of Personal Information
We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as appointment scheduling software or email marketing platforms. These providers are contractually obligated to maintain the confidentiality and security of your personal information and are not authorized to use it for any other purposes.
We do not sell or disclose your personal information to third parties for marketing purposes without your consent unless required by law or to protect the rights, property, or safety of Ross Medical, our patients, or the public.
5. Your Rights and Choices
You have the right to access, update, correct, and delete your personal information held by Ross Medical. If you would like to exercise any of these rights, please contact us using the contact information provided below.
You may also opt out of receiving promotional emails or newsletters from us by following the unsubscribe instructions included in those communications or by contacting us directly. Please note that even if you opt out, we may still send you important administrative messages related to your appointments or services.
6. Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any linked websites you visit.
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information from our records.
8. Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or applicable laws. The revised Privacy Statement will be posted on our website with an updated date, and we encourage you to review it periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Statement or the handling of your personal information, please contact us using the following information:
Ross Medical
Address:
4814 50 Street
Red Deer, AB
T4N 1X4
Phone: (587) 457-1984
By using our website or providing your personal information to Ross Medical, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Statement.
Effective Date: 2023-07-08